Customer Experience Expert| coach | Designer | Trainer 


2 East and 2 West coast data centers, mirrored with cross-coast replication

  • Planned expansions with CTO and VP IT
  • Negotiated SLA, contracts/renewals, rack, bandwidth and power requirements
  • Managed production capacity expansions
  • Procured twenty additional Dell servers and 4 Sonicwalls to handle increased load
  • Procured and managed Microsoft Enterprise Licensing
  • Coordinated the building and imaging of servers and firewall configurations
  • Created training documentation on the server build/imaging process for engineers
  • Managed security access for our Engineers
  • Traveled to NY to meet my team members to install servers
  • Remotely managed west coast installations
  • Documented process

Expand Data Center Production Capacity